FAQ

 

Shipping

• Orders are processed within 1–3 business days.

• Standard delivery usually takes 7–15 business days.

Returns & Refunds

• You may request a refund or exchange within 7 days of delivery.

• Items must be unused and in original packaging.

• Contact support@purebabyco.com to initiate a return.

Tracking

• Once your order ships, you’ll receive a tracking number via email.

Payment Methods

• We accept PayFast, PayPal, and major credit/debit cards.